Terms of Service

Acceptance of Contractual Agreement:

The following Terms of Service ("TOS," "Terms" or "Agreement") apply to your use of our website

and all services, features and/or content provided by Hostbihar Hosting (“Hostbihar Hosting,” "us,",

"our" ). By purchasing one or more Services from Hostbihar Hosting, you declare that you have

read, understood, and agree to be bound by this TOS. The latest version of our TOS is always

available on the Hostbihar Hosting website. It is essential that you read this TOS prior to

purchasing any Service(s) from Hostbihar Hosting

Customer & Resellers Agreement:

The TOS apply to all Services provided by Hostbihar Hosting to you throughout the entire Term or

Renewal Term. All customers & Resellers should agree on all terms and conditions stated prior to

their signing up for any of the hosting plans and services mentioned on Hostbihar Hosting. You

shall agree to use only licensed and legal third party softwares in connection with your use of our

services. Hostbihar Hosting reserves the right to suspend or cancel a customer's access to any or

all services provided, at any time, or when Hostbihar Hosting decides that the account has been

inappropriately used or otherwise.

Shared Hosting Policies

Shared Hosting Packages You are not allowed to use the hosting for Backup Storage,File

Hosting/File Sharing/Image Hosting,You are not allowed to Store any Personal Zip files or

backup of your files as an Zip in the server.The hosting should contains only the Files used by

the Website scripts. In Shared/Reseller/Master/Alpha Environment You are not allowed to Keep

Mails more than Ram Which is Allocated space per cPanel.If you need space for Email You can

upgrade your VPS or Other.

Unlimited Disk Space & Bandwidth

Unlimited disk space and bandwidth means there is no set limits on our packages. Hostbihar

Hosting want you to have the resources you need to build your site without any limits. But,

however, we do need to make sure we continue to provide a full active service to all our

customers. As such we do require all customers to be fully compliant with our Fair Usage Policy

and Terms and Conditions. Customers on unlimited hosting packages this includes but not

limited to shared hosting packages. As a customer of Hostbihar Hosting you agree to be subject

to the following fair usage policy: The account will be primarily used for the purposes of web

hosting. Unacceptable use include, but are not limited to, large file storage and making

downloads of large files such as but not limited to media files, zipped folders and programme


File downloads are permitted, but only in the context of a functioning website. The hosting

account may not cause problems with the performance of other hosting accounts hosted on the

same server by making excessive demands on the resources of the server. This includes, but is

not limited to, the CPU usage required to perform data processing on the account for the

purposes of taking backups and other administrative tasks as well as the CPU usage required to

actually serve the site on the hosting account. As a customer, you agree that Hostbihar Hosting

will be determining whether an infringement of this 'fair use,

the policy has occurred. Wherever possible, Hostbihar Hosting will propose alternative hosting

arrangements should an infringement of this policy occur. These may include but are not limited

to, moving to a hosting plan with quoted disk space and bandwidth limits. If we identify an

account that is not in compliance with our Fair Usage Policy or that has the potential to

negatively impact the performance of our server, we will be required to temporarily suspend the

account. If this happens we will work with the customer in order to resolve the issue as quickly as

possible. Hostbihar Hosting reserves the right to revise its policies at any time without notice.

Before placing an order please read our terms/privacy policy/refund policy. k) We don't offer

SSH/Shell access to any users in Shared Environment in Any case. If you are looking for SSH

Access you can consider taking VPS/Dedicated

Reseller Terms and Client Responsibility

● You/Your Clients should use the Hosting packages you are selling from our services

should obey ourTerms of Service and other policies.If any Violation of Policies we had

rights suspend/terminate such accounts from our servers in order to protect our

Servers/Network from Overloading/Malwares/Abuses cases.Its your Responsibility to

inform about the Policies on your Websites/Brand Page

● Using a shared hosting account to resell web hosting to others is not allowed. Reseller

hosting plans to be considered if you want to become our reseller.

● As a Reseller You are responsible for your Reseller account activities,datas and How

they are using thehosting. Its your Responsibility to have an eye on your client accounts

to avoid Malwares/Abuses

● Resellers must assure that each of its clients follow this Agreement.

● Resellers are completely responsible for supporting their clients including customer

service, billing and technical support. We are not liable to provide support to Reseller

Users. Any assistance needed for the client's issue must be reported by the reseller on

the user's behalf.

● Resellers are solely responsible for any content that is stored or transferred under their

reseller account and the actions of their Users. We may hold any reseller responsible for

any activity from their client's account that violates the law or our Agreement.

● The Company shall not be kept liable for the acts or omissions of our resellers. The

reseller hereby promises to indemnify the Company to and against any and all claims

brought by any Customer resulting from the actions or omissions of the reseller.

● Providing Free hosting is not allowed for any Reseller's/Master/Alpha Resellers.If

provided the account will be suspended and no refunds will be given. We will be

terminating all the accounts under the WHM


● Hostbihar Hosting reserves the right to refuse service and/or access to its servers to

anyone. The services provided by us must be used for lawful purposes only.

Transmission, storage, or presentation of any information, data, or material in violation of

any applicable law or regulation is prohibited.

● The activities listed below are meant to provide you with examples of activities and

content that are strictly prohibited.

● Topsites, Ponzi or pyramid schemes, prime banks programs, bank debentures/bank

debenture trading programs, cryptocurrency/bitcoin miners, forex, e-gold, proxy, bots,

spam bots, mail bombers, port scanners, IP scanners, mail harvesting scripts, brute force

scripts, chat rooms, banner rotators, file dumps, using disk space as secondary storage,

sales of illegal pharma, drugs, explosives, anonymous or bulk sms gateways, malware,

warez, phishing materials, lottery, gambling, illegal downloads, pirated software

distributions, escrow, high yield investment programs, adult thumbnail galleries/banner

exchanges, streaming or broadcasting of live copyrighted events. Websites promoting

illegal activities or linking to other websites that promote illegal activities,

Hosting/Streaming Videos/Music.

● Website content that promotes or advocates human trafficking in any way shape or form

as determined by Hostbihar Hosting sole discretion, sites that promote prostitution, or

escort services.

● Any website found to host child pornography, link to child pornography or exploitative

content will be suspended immediately without notice or warning.

● Adult materials – Includes all pornography, erotic images, or otherwise lewd or obscene

content. The designation of “adult material” is left entirely to the discretion of Hostbihar


● Embedding or uploading audio/video/high-resolution images on a website or linking to

other websites that promote audio/video/high-resolution images.

● Illegal Material - This includes copyrighted works, commercial audio, video, or music files,

and any material in violation of any regulation or material that is perceived to be


● Warez - This includes, but is not limited to, pirated software, ROMS, emulators,

phreaking, hacking, password cracking, IP spoofing, and encrypting of any of the above.

It also includes any sites which provide "links to" or "how-to" information about such


● Games - We strictly do not allow to host any kind of games on our servers. Your hosting

account would be immediately terminated if we found any gaming-related stuff in your

hosting account.

● • IRC Hosts - Hosting an IRC server that is part of or connected to another IRC network

or server or has a connection to an IRC network. Servers or Virtual hosting accounts

found to be connecting to or part of these networks will be immediately removed from our

network without notice. The server would not be reconnected to the network until such

time that you agree to completely remove any and all traces of the IRC server, and agree

to let us have access to your server to confirm that the content has been completely

removed. Any server guilty of a second violation would result in immediate account


Hostbihar Hosting reserves the right to deem any other content or literature as "prohibited" if

found to be indecent, rude, hateful content & generally unacceptable.

In compliance with DMCA act, Hostbihar Hosting has adopted procedures for parties who believe

that a hosted site on our service is infringing their copyrights. All copyright complaints must be

submitted to abuse@Hostbihar.in


Hostbihar Hosting Offers Unlimited Bandwidth with All Hosting & Reseller Plans.UNLIMITED

Means we didn’t limited anything for your initial usage but you are about the consider upgrading

as per your business/website needs incase of heavy usage.In Any Shared/Reseller Hosting

Plans if any domain/account using more than 100 GB Per day Bandwidth you should be consider

Upgrading such websites to VPS/Dedicated Servers.Shared Environments (Shared/Resellehosting) are only for Initial/Average level of websites. VPS/Dedicated Servers Bandwidth will be

Unlimited but if we found any VPS/Dedicated Server using Morethan 1 TB Per day You should

considering upgrading your Network Speed with Paid Bandwidth Once it has been noticed by our

Datacenter Network Team.

VPS/Dedicated Rules

We generally recommend a control panel to manage and operate the VPS. All customers who

have an Unmanaged VPS would have to configure the DNS, user accounts, mail accounts and

other such activities pertaining to the configuration of such VPS' themselves. The support team

will not be responsible for this.We don’t maintain any type of backups for your VPS/Dedicated

Servers !

Commercial Advertising- Email (SPAM)/UNSOLICITED


● Spamming, sending unsolicited emails from our servers or using email addresses that

are maintained by us is STRICTLY prohibited and will qualify your site for immediate

deactivation with no refund. Alphabet Hosting would be the sole arbiter as to what

constitutes a violation of this provision.

● In order to ensure that our shared servers, cloud & vps nodes as well as dedicated server

hardware node give us optimum performance we have set limits on the number of

outgoing mails which can be sent per hour. Accordingly, shared & reseller customers

would be allowed to send 150 outgoing mails per hour, Customers having VPS/Dedicated

can able to set their Limits But incase of any Spam complaint Received Those

VPS/Dedicated Port 25 Will be Blocked and Incase of multiple Abuse cases we have

rights to keep such services on Suspension until you resolve the spam issue

● We do not guarantee Inbox email delivery with any of our hosting plans. Suggestion

Taking Dedicated IP Address in Shared/Reseller hosting will help you with Inbox Delivery

(But we don’t have any guarantee for it as it was something related to

GMAIL/YAHOO/OUTMAIL and other mail services providers Mailing policies)

Abuse Of Resources

●Any attempts to compromise or actual compromise of a network device belonging to

Alphabet Hosting or any other company, individual, or other entity is strictly prohibited.

This offence also includes port scanning, IP range scanners, and vulnerability scanning.

All infractions and or suspected infractions will be vigorously investigated and may result

in immediate termination of service.

● Denial of Service (DOS) attacks directed at Alphabet Hosting, or any attempts to launch

a Denial of Service attack from our servers are strictly prohibited. All infractions and or

suspected infractions will be vigorously investigated and may result in immediate

termination of service.

● Hosting any software, source code, or any other material that is illegal or could be used

to commit an illegal act is strictly prohibited. This includes but is not limited to software

exploits; exploits source code, hacking tutorials, hacking tools, viruses and Trojans,

bomb-making, and similar device tutorials. All infractions and or suspected infractions will

be vigorously investigated and may result in immediate termination of service.

● The hosting of material that infringes on any copyright, trademark, and or service mark is

strictly prohibited. This also includes the storage and transmission of pirated movies,

music, software, ringtones, or anything else considered "Warez". Any authentic complaint

received will be investigated and may result in termination of service.

● The hosting of material that infringes on any copyright, trademark, and or service mark is
strictly prohibited. This also includes the storage and transmission of pirated movies,
music, software, ringtones, or anything else considered "Warez". Any authentic complaint
received will be investigated and may result in termination of service.
● The hosting of material that infringes on any copyright, trademark, and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ringtones, or anything else considered "Warez". Any authentic complaint received will be investigated and may result in termination of service.

● The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress or violating trademarks, copyrights, or other intellectual property rights.

● Any attempts to undermine or cause harm to any of our servers are strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. • Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99% uptime we can not fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance. ● If any client is in any way disrespectful towards any member of the Hostbihar Hosting staff we have full right to remove them from our services without any refund

Backup & Data Loss Policy

● Your use of the Services is at your sole risk. You agree to back up all of your User Content so that you can access and use it when needed. Hostbihar Hosting does not warrant that it backs up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.

● You as an Hostbihar Hosting User agree that in no case, Hostbihar Hosting can be held responsible for the loss of data in any circumstances.

● We do take weekly twice backups But we can’t assure which accounts are being backup by the process. We recommend you/your clients to maintain a local backup or you can consider taking some Remote Backup Solution “CodeGuard” • We Hostbihar Hosting are not responsible for any type of data loss happen in any cases on the Server.

● We don’t backup Hosting accounts which exceeded 3GB On the total Disk usage

 ● We don’t maintain any Backups for your VPS/Dedicated Servers. You need to maintain a backup service inside your VPS/Dedicated Servers yourself.

● BACKUP RESTORE The backup restore service is not included in your Hosting Fees and hence there will be some Restoration fee for any restoration requested in any event if you want us to restore your website from our weekly backup repository. The admin fees & Bandwidth charges are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Hostbihar Hosting.

● Clients using the Hosting Backup Manager tool for backups should download the backup from the server and delete it. Weekly once, all the backup files are removed from the server without any notification. You are not allowed to use the hosting space to store backups. < DomainPolicy

 • Domain infringement: ICANN TOS https://www.icann.org/privacy/tos• Domain Renewal: We will send you reminders to renew your domain one month before the

expiry. For failure or delay in the renewal of a domain, we are not responsible. Once a domain is

renewed no refunds will be given.

Unacceptable Resource Usage

Run cron entries with intervals of less than fifteen (15) minutes.

Run any MySQL queries longer than sixty (60) seconds.

Using more than the Allocation resource will result in your website with Resource Limit

Exceeding error. We will check for such logs weekly once and Accounts with a high number of

Faults (Exceeded) or Resource Overuse will be suspended and no refund will be given. or if the

site is optimizable we Given with Single IP Access until It was optimised to use Below. If we get

such type of exceeds multiple times you should consider taking VPS/Dedicated Server as per

your Usage needs

The Email usage should not exceed Which Amount of RAM is Allocated Per Hosting.

"Unlimited" usage policies and definitions apply only to shared, reseller, master, alpha, startup

reseller hosting accounts.

Server Resource Usage

● The space on the shared environment hosting packages can only be utilised for web files

and hosting a user's website. This space should not be used for media storage or for

storing other data such as storing electronic files, saving website backup, FTP host or for

demo purposes. We hold the right to inspect every shared hosting account for extra

utilisation of disk space, CPU, and other resources that may be violated of this

Agreement or the AUP.

● We may terminate access to the Services at our sole discretion, or takedown or erase

User Content for those accounts considered to be in violation of these Terms and

Conditions and other policies. Dedicated and VPS usage limits will depend on the

number of resources allocated to the plan that you have purchased.

● Every Accounts created on the shared Environment (By you/yours Resellers) Should not

exceed the Below allocation. Exceeding the LVE Allocation by any Account/Hosting

under the server will result in that corresponding account suspension with/without notice.

Customers need to open a ticket for their backup. The LVE Limitation Above is allocated

for Per Hosting and It will be allocated for each Hosting you are creating. Or we can

change the limit any time as per server hardware changes/upgrades.

Uptime Guarantee

● Any service interruptions or downtime due to scheduled maintenance by Hostbihar

Hosting or our network providers will not count towards the uptime guarantee.

● Hostbihar Hosting is not liable in any way for the failure of third-party services.

● Hostbihar Hosting will not be liable for failure or delay in performing its obligations if such

failure or delay is due to circumstances beyond its reasonable control, including but not

limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire,

flood, strike or other labor disturbance, interruption of or delay in transportation,

unavailability of, interruption or delay in telecommunications or third party services

(including DNS propagation), failure of third party software or hardware or inability toobtain raw materials, supplies or power used in or equipment needed for the provision of

the Services.

● The uptime of a server is defined as the reported uptime from the operating system of the

server which may differ from the uptime reported by individual services. Hostbihar Hosting

cannot 100% guarantee the uptime status of any server for many factors which may

include but not limited to updates to software, malicious or intentional activities, hardware

failure, acts of God defined as conditions beyond our (Hostbihar Hosting and/or our

vendors that provide equipment or services to us) control that interrupts services at a


Free Migration

● We do offer Free Migration cPanel to cPanel No Root Require but while migration WHM

is must be Active and when we send a request for Backup Your provider need to approve

then we will migrate

● Other Panels like Directadmin, Plesk, or more Require ROOT Access.

● If previous Server Data is more than 10GB then it will be chargeable because we need to

appoint a Separate Staff for monitoring both servers during transfer to avoid Overloading

charges Depending on your data size or Number of Accounts.

Acceptable Usage Policy

We reserve the right to refuse service to anyone. Any material that in our judgement is obscene

or threatening is prohibited and will be removed from our servers with or without notice. Failure to

respond to an email from our abuse department within 48 hours may result in the suspension or

termination of your services. If in doubt regarding the acceptability of your site or service, please

contact us and we will be happy to assist you. No refunds will be given. In case of any

Website/Reseller/Master/Alpha Reseller using High Resource/Usage or which is not suitable for

our Environment We have rights to cancel those orders

Hostbihar Hosting reserves the right to cancel, suspend, terminate or otherwise restrict access to

the account at any time with or without notice incase of any FUP/TOS Violations. Misbehaviour

with our Support Staff Over any Medium like Whatsapp, Livechat, Support tickets or any other

communication like talking try to disturb/ Calling too frequently / abusive words/bad words will

Result in Service Suspension/Termination/Cancellation.No Refund will be Offered. Customers

need to open ticket and Pay a Penalty to get their Data'S Backup if needed

Billing & Refund Policies

For every services renewals due invoice will be generated before 14 days from your due date,Its

your Responsibility to do the Payment in time to avoid any service suspension/termination.Every

Service will be suspended on 1st day from the due date and terminated on 5th day from the due

date.Incase if your service got terminated because of your Payment issue We are not

responsible for any files/contents inside your Hosting Plan.As it your whole responsibility to do

the Payment in time.

Late Fee of 20% Will be added to your invoice incase if you didn’t made the payment before the

Suspension.The late fee should be paid by you to get your service re-activated.

The cron timing will be on 12:00 AM As per the IST Its the cron time the invoice

generation,Service Cancellation,Suspension,Termination,Late Fee Addition will be Done

If paying via credit card, debit card, net banking, PayPal the account will be setup immediately

once the payment is confirmed. If you are paying By UPI/NEFT/IMPS We will activate the order

once we confirmed the Payment

The 7 day money back guarantee is only applicable for first-time signups, a valid reason

required. and Second time and subsequent sign-ups are not eligible for the same. For instance, if

you've had an account with us before, cancelled and signed up again, you will not be eligible for

a refund or if you have opened a second account with us the refund amount may .

Refund is not applicable on Domain registration/transfer/renewal, VPS & Dedicated

Server,,Dedicated IP, WHMCS License, Blesta License, and other addons we provide The

modifications done in pricing pattern or policy by the software license company will take effect

immediately on Hostbihar Hosting clients.

The money back guarantee is provided on Shared/Reseller/Master/Alpha Reseller hosting Only

No refund will be made if your Service(s) are suspended or terminated for cause.

The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or

any kind of payment processing charges or bank fee(s). There will be no refunds issued in case

the web hosting account was involved in violation of our terms of service or any kind of illegal or

system resources over-usages or after 7 days period or beyond coverage of our refund policy as

noted here.

If the web hosting service includes a free domain name, and you cancel the web hosting service,

the domain charges (standard rate as per website) would be deducted from the refund amount. If

the refund amount is less than the domain name price, you will have to pay the difference or

forfeit the domain. The ownership of the domain will remain with Hostbihar Hosting if you fail to

pay the difference amount.

Transfer fees would be applicable, if you wish to transfer the free domain name to some other

provider. Without transfer fees the domain will not be released.

One free WHMCS Starter or Blesta license is included in reseller hosting plan*. WHMCS starter

license allows you to manage upto 250 clients. You can upgrade the WHMCS license from us by

paying the appropriate license cost. If the reseller hosting plan is canceled within the first 7 days

then WHMCS Starter (10$) or Blesta license (7$) cost will be deducted from the refund amount.

We do offer free account migration If we had worked on your Account migration Incase of

Service cancellation within the first 7 days.There will be in Charge of 10$ Deducted from the

Refund Amount.

The payments made through UPI/NEFT/IMPS To our Bank Directly are non-refundable. Refunds

will be added as credit to the hosting account.

The refund request placed after 7 days will not be processed and you will not be eligible for any


The cancellation request should be sent through the client area .

After sending the cancellation request, required then Our team will validate the Request after it

would take 7 to 15 Business days to complete the refund process.

Unpaid invoices may result in the suspension or termination of your web hosting account. Your

suspended account will only be restored after clearing the outstanding invoice after which you

will be able to access your data

If your account gets terminated, the data residing on it won't be restored and will be treated as a

new account. If you fail to renew your subscription on time you will be charged on your invoice.

We will not activate new orders or activate new packages for customers who have an

outstanding balance on their account.

Every Services will be suspended on the next day of your due date and terminated on the 5th

day from your service due date.So its your responsibility to Do payment in time to avoid any

service suspension/termination

Account Security

● You are responsible for any misuse of your or your clients account therefore, you must

take steps to ensure that others do not gain unauthorised access to your account. In

addition, you may not use your account to breach the security of another account or

attempt to gain unauthorised access to another network or server.

● Your password provides access to your account. It is your responsibility to keep your

password secure.

● Sharing your password and account access with unauthorised users is not

recommended. You should take care and prevent others from using your account since

you will be responsible for the consequences.

● Attempting to obtain another user's account password is strictly prohibited, and will result

in termination of service.

You must adopt adequate security measures to prevent or minimise unauthorised use of

your account.

You may not attempt to circumvent user authentication or security of any host, network

or account. This includes, but is not limited to, accessing data not intended for you,

logging into or making use of a server or account you are not expressly authorised to

access, or probing the security of other networks. Use or distribution of tools designed for

compromising security is prohibited. Examples of these tools include, but are not limited

to, password guessing programs, cracking tools or network probing tools.

● You may not attempt to interfere with service to any user, host or network ("denial of

service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate

attempts to overload a service, and attempts to "crash" a host. Users who violate

systems or network security may incur criminal or civil liability. Hostbihar Hosting will

cooperate fully with investigations of violations of systems or network security at other

sites, including cooperating with law enforcement authorities in the investigation of

suspected criminal violations.

It is your duty to make sure all the programs/scripts installed under your hosting account

are secure and permissions of directories are set properly, regardless of the installation

method. When at all possible, set permissions on most directories to 755 or as restrictive

as possible. Users are ultimately responsible for all actions taken under their account.

This includes the compromise of credentials such as username and password. You are

required to use a secure password. If a weak password is used, your account may be

suspended until you agree to use a more secure password. Audits may be done to

prevent weak passwords from being used. If an audit is performed, and your password is

found to be weak, we will notify you and allow time for you to change or update your

password before suspending your account.

The Services, including all related equipment, networks and network devices are

provided only for authorised customer use. We may, but is not obligated to, monitor our


systems, including without limitation, to ensure that use is authorised, to facilitate protection against unauthorised access, and to verify security procedures, survivability, and operational security. During monitoring, information may be scanned, examined, recorded, copied and used for authorised purposes. By using the Services, you consent to monitoring for these purposes.

● Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control requires the express written consent of the third party. We may, at our discretion, request documentation to prove that your access to a third party network or system is authorised.

● Any account that is found to be compromised may be disabled and/or terminated. If you do not clean up your account after being notified by us of an ongoing issue, we reserve the right to keep your account disabled. Upon your request, we may clean-up your account for an additional fee.

● We reserve the right to migrate your account from one data-center to another in order to comply with applicable data center policies, local law or for technical or other reasons without notice

VPS/ Dedicated Server Security

● Unmanaged kvm/vps/dedicated server It is your responsibility to keep your Services secure.

● For managed we will configured Security with components or plugins which you purchased with server for extra security The configuration we give you, if you disabled or make some changes like disable ddos, brute force protection,firewall and more then that server will be considered as unmanaged for which we are not responsible.

Unsolicited commercial email/Unsolicited bulk e-mail (SPAM)

● Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violation of this SPAM policy will result in severe penalties.

● Upon notification of an alleged violation, we will initiate a full-scale investigation during which we may restrict customers' access to the network to prevent further violations.

● If a customer is found to have violated our policy, we may, at our sole discretion, restrict, suspend or terminate the guilty hosting account. Furthermore, we reserve the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense.

● Anyone using our service to host websites or services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their account(s) immediately suspended and an administrative fee of $100.00 will be charged to your account.

● The account will not be unsuspended until such time that you agree to remove any and all traces of the offending material immediately upon reconnection. First violations of this policy will result in a warning and your account will be reviewed for possible immediate termination. A second violation may result in an immediate termination of your account and the administrative fees will be $200. Severe violations may result in immediate and permanent removal of the account(s) from our network without notice to the customer.

● We have a zero-tolerance policy for the use of our service towards posting of messages

or commercial advertisements which violate the rules, regulations, or charter of any

newsgroups or mailing list. Commercial messages that are appropriate under the rules of

a newsgroup or mailing list or that are solicited by the recipients are permitted.

● We also prohibit hosting of publicly accessible "open relay" SMTP or anonymous remailer

service for any purpose, cause, or reason whatsoever.

Account/Service Termination

Your hosting account at Hostbihar Hosting can get terminated due to the following


● You decide to discontinue At any point of time, during your subscription, if you no more

want to continue with our services and want to place a cancellation request with

immediate termination, your hosting account will be suspended right away and will be

terminated within 24 hours.

● Cancellation upon expiration If you place a cancellation request to discontinue our

services after your subscription expires, your hosting account will be suspended at the

end of the subscription and will be terminated within 24 hours (after the expiration date).

● • You did not renew In case you fail to renew your hosting account on the due date, your

hosting account will be suspended on the 5th day from your service due date and will be

terminated within the 5th day (from your service due date).

● You violate our Terms of service If you violate our terms of service during your

subscription period at Hostbihar Hosting it will result in immediate account suspension

and termination. As soon as we've been notified about the violation of service, we would

usually take instant action.

● Potential fraud We have an anti-fraud system that monitors all the orders as soon as they

are placed. During such an occurrence, we will carry out a verification process manually.

In this process, if we ask for certain information and it is not provided the account

suspension and termination will be done immediately.

● A Dispute or ChargeBack During the violation of our Terms of Service, we would initially

suspend and give a 7 days timeframe to resolve the concern with Hostbihar Hosting

before the termination occurs. If still, it remains unsolved termination of your hosting

account will take place.


It is advised to maintain a backup copy of your hosting account to avoid losing your data because

of the termination. All your files will be deleted from the server, once your hosting account is

terminated and Hostbihar Hosting shall not be liable for the same.


The laws of the Republic of India shall govern this agreement. In any event of a dispute, the area

of Jurisdiction would be Delhi only.


Hostbihar Hosting has the right to change the Agreement/Refund Policy/Privacy Policy/Plan

pricing anytime. with or without notice. All customers would be bound by the newest termspublished on the website. and a Copy of the Agreement will be attached to your Order

Confirmation Email with Each Order.

Hostbihar Hosting shall not be responsible for any damages your business may suffer. Hostbihar

Hosting makes no warranties of any kind, expressed or implied for services we provide. Hostbihar

Hosting disclaims any warranty merchantability or fitness for a particular purpose. This includes

loss of data resulting from delays, no deliveries, wrong delivery, and any and all service

interruptions caused by Hostbihar Hosting and its employees. Hostbihar Hosting has the right to

By using our Services You are agreed to all our Agreements and Policies. Violation of our

Agreements/Policies will result in Account Suspension/termination with/without any Notification.