Terms of Service
Acceptance of Contractual Agreement:
The following Terms of Service ("TOS," "Terms" or "Agreement") apply to your use of our website
and all services, features and/or content provided by Hostbihar Hosting (“Hostbihar Hosting,” "us,",
"our" ). By purchasing one or more Services from Hostbihar Hosting, you declare that you have
read, understood, and agree to be bound by this TOS. The latest version of our TOS is always
available on the Hostbihar Hosting website. It is essential that you read this TOS prior to
purchasing any Service(s) from Hostbihar Hosting
Customer & Resellers Agreement:
The TOS apply to all Services provided by Hostbihar Hosting to you throughout the entire Term or
Renewal Term. All customers & Resellers should agree on all terms and conditions stated prior to
their signing up for any of the hosting plans and services mentioned on Hostbihar Hosting. You
shall agree to use only licensed and legal third party softwares in connection with your use of our
services. Hostbihar Hosting reserves the right to suspend or cancel a customer's access to any or
all services provided, at any time, or when Hostbihar Hosting decides that the account has been
inappropriately used or otherwise.
Shared Hosting Policies
Shared Hosting Packages You are not allowed to use the hosting for Backup Storage,File
Hosting/File Sharing/Image Hosting,You are not allowed to Store any Personal Zip files or
backup of your files as an Zip in the server.The hosting should contains only the Files used by
the Website scripts. In Shared/Reseller/Master/Alpha Environment You are not allowed to Keep
Mails more than Ram Which is Allocated space per cPanel.If you need space for Email You can
upgrade your VPS or Other.
Unlimited Disk Space & Bandwidth
Unlimited disk space and bandwidth means there is no set limits on our packages. Hostbihar
Hosting want you to have the resources you need to build your site without any limits. But,
however, we do need to make sure we continue to provide a full active service to all our
customers. As such we do require all customers to be fully compliant with our Fair Usage Policy
and Terms and Conditions. Customers on unlimited hosting packages this includes but not
limited to shared hosting packages. As a customer of Hostbihar Hosting you agree to be subject
to the following fair usage policy: The account will be primarily used for the purposes of web
hosting. Unacceptable use include, but are not limited to, large file storage and making
downloads of large files such as but not limited to media files, zipped folders and programme
files.
File downloads are permitted, but only in the context of a functioning website. The hosting
account may not cause problems with the performance of other hosting accounts hosted on the
same server by making excessive demands on the resources of the server. This includes, but is
not limited to, the CPU usage required to perform data processing on the account for the
purposes of taking backups and other administrative tasks as well as the CPU usage required to
actually serve the site on the hosting account. As a customer, you agree that Hostbihar Hosting
will be determining whether an infringement of this 'fair use,
the policy has occurred. Wherever possible, Hostbihar Hosting will propose alternative hosting
arrangements should an infringement of this policy occur. These may include but are not limited
to, moving to a hosting plan with quoted disk space and bandwidth limits. If we identify an
account that is not in compliance with our Fair Usage Policy or that has the potential to
negatively impact the performance of our server, we will be required to temporarily suspend the
account. If this happens we will work with the customer in order to resolve the issue as quickly as
possible. Hostbihar Hosting reserves the right to revise its policies at any time without notice.
Before placing an order please read our terms/privacy policy/refund policy. k) We don't offer
SSH/Shell access to any users in Shared Environment in Any case. If you are looking for SSH
Access you can consider taking VPS/Dedicated
Reseller Terms and Client Responsibility
● You/Your Clients should use the Hosting packages you are selling from our services
should obey ourTerms of Service and other policies.If any Violation of Policies we had
rights suspend/terminate such accounts from our servers in order to protect our
Servers/Network from Overloading/Malwares/Abuses cases.Its your Responsibility to
inform about the Policies on your Websites/Brand Page
● Using a shared hosting account to resell web hosting to others is not allowed. Reseller
hosting plans to be considered if you want to become our reseller.
● As a Reseller You are responsible for your Reseller account activities,datas and How
they are using thehosting. Its your Responsibility to have an eye on your client accounts
to avoid Malwares/Abuses
● Resellers must assure that each of its clients follow this Agreement.
● Resellers are completely responsible for supporting their clients including customer
service, billing and technical support. We are not liable to provide support to Reseller
Users. Any assistance needed for the client's issue must be reported by the reseller on
the user's behalf.
● Resellers are solely responsible for any content that is stored or transferred under their
reseller account and the actions of their Users. We may hold any reseller responsible for
any activity from their client's account that violates the law or our Agreement.
● The Company shall not be kept liable for the acts or omissions of our resellers. The
reseller hereby promises to indemnify the Company to and against any and all claims
brought by any Customer resulting from the actions or omissions of the reseller.
● Providing Free hosting is not allowed for any Reseller's/Master/Alpha Resellers.If
provided the account will be suspended and no refunds will be given. We will be
terminating all the accounts under the WHM
Content
● Hostbihar Hosting reserves the right to refuse service and/or access to its servers to
anyone. The services provided by us must be used for lawful purposes only.
Transmission, storage, or presentation of any information, data, or material in violation of
any applicable law or regulation is prohibited.
● The activities listed below are meant to provide you with examples of activities and
content that are strictly prohibited.
● Topsites, Ponzi or pyramid schemes, prime banks programs, bank debentures/bank
debenture trading programs, cryptocurrency/bitcoin miners, forex, e-gold, proxy, bots,
spam bots, mail bombers, port scanners, IP scanners, mail harvesting scripts, brute force
scripts, chat rooms, banner rotators, file dumps, using disk space as secondary storage,
sales of illegal pharma, drugs, explosives, anonymous or bulk sms gateways, malware,
warez, phishing materials, lottery, gambling, illegal downloads, pirated software
distributions, escrow, high yield investment programs, adult thumbnail galleries/banner
exchanges, streaming or broadcasting of live copyrighted events. Websites promoting
illegal activities or linking to other websites that promote illegal activities,
Hosting/Streaming Videos/Music.
● Website content that promotes or advocates human trafficking in any way shape or form
as determined by Hostbihar Hosting sole discretion, sites that promote prostitution, or
escort services.
● Any website found to host child pornography, link to child pornography or exploitative
content will be suspended immediately without notice or warning.
● Adult materials – Includes all pornography, erotic images, or otherwise lewd or obscene
content. The designation of “adult material” is left entirely to the discretion of Hostbihar
Hosting.
● Embedding or uploading audio/video/high-resolution images on a website or linking to
other websites that promote audio/video/high-resolution images.
● Illegal Material - This includes copyrighted works, commercial audio, video, or music files,
and any material in violation of any regulation or material that is perceived to be
misleading.
● Warez - This includes, but is not limited to, pirated software, ROMS, emulators,
phreaking, hacking, password cracking, IP spoofing, and encrypting of any of the above.
It also includes any sites which provide "links to" or "how-to" information about such
material
● Games - We strictly do not allow to host any kind of games on our servers. Your hosting
account would be immediately terminated if we found any gaming-related stuff in your
hosting account.
● • IRC Hosts - Hosting an IRC server that is part of or connected to another IRC network
or server or has a connection to an IRC network. Servers or Virtual hosting accounts
found to be connecting to or part of these networks will be immediately removed from our
network without notice. The server would not be reconnected to the network until such
time that you agree to completely remove any and all traces of the IRC server, and agree
to let us have access to your server to confirm that the content has been completely
removed. Any server guilty of a second violation would result in immediate account
termination.
Hostbihar Hosting reserves the right to deem any other content or literature as "prohibited" if
found to be indecent, rude, hateful content & generally unacceptable.
In compliance with DMCA act, Hostbihar Hosting has adopted procedures for parties who believe
that a hosted site on our service is infringing their copyrights. All copyright complaints must be
submitted to abuse@Hostbihar.in
Bandwidth
Hostbihar Hosting Offers Unlimited Bandwidth with All Hosting & Reseller Plans.UNLIMITED
Means we didn’t limited anything for your initial usage but you are about the consider upgrading
as per your business/website needs incase of heavy usage.In Any Shared/Reseller Hosting
Plans if any domain/account using more than 100 GB Per day Bandwidth you should be consider
Upgrading such websites to VPS/Dedicated Servers.Shared Environments (Shared/Resellehosting) are only for Initial/Average level of websites. VPS/Dedicated Servers Bandwidth will be
Unlimited but if we found any VPS/Dedicated Server using Morethan 1 TB Per day You should
considering upgrading your Network Speed with Paid Bandwidth Once it has been noticed by our
Datacenter Network Team.
VPS/Dedicated Rules
We generally recommend a control panel to manage and operate the VPS. All customers who
have an Unmanaged VPS would have to configure the DNS, user accounts, mail accounts and
other such activities pertaining to the configuration of such VPS' themselves. The support team
will not be responsible for this.We don’t maintain any type of backups for your VPS/Dedicated
Servers !
Commercial Advertising- Email (SPAM)/UNSOLICITED
COMMERCIAL EMAIL (UCE)
● Spamming, sending unsolicited emails from our servers or using email addresses that
are maintained by us is STRICTLY prohibited and will qualify your site for immediate
deactivation with no refund. Alphabet Hosting would be the sole arbiter as to what
constitutes a violation of this provision.
● In order to ensure that our shared servers, cloud & vps nodes as well as dedicated server
hardware node give us optimum performance we have set limits on the number of
outgoing mails which can be sent per hour. Accordingly, shared & reseller customers
would be allowed to send 150 outgoing mails per hour, Customers having VPS/Dedicated
can able to set their Limits But incase of any Spam complaint Received Those
VPS/Dedicated Port 25 Will be Blocked and Incase of multiple Abuse cases we have
rights to keep such services on Suspension until you resolve the spam issue
● We do not guarantee Inbox email delivery with any of our hosting plans. Suggestion
Taking Dedicated IP Address in Shared/Reseller hosting will help you with Inbox Delivery
(But we don’t have any guarantee for it as it was something related to
GMAIL/YAHOO/OUTMAIL and other mail services providers Mailing policies)
Abuse Of Resources
●Any attempts to compromise or actual compromise of a network device belonging to
Alphabet Hosting or any other company, individual, or other entity is strictly prohibited.
This offence also includes port scanning, IP range scanners, and vulnerability scanning.
All infractions and or suspected infractions will be vigorously investigated and may result
in immediate termination of service.
● Denial of Service (DOS) attacks directed at Alphabet Hosting, or any attempts to launch
a Denial of Service attack from our servers are strictly prohibited. All infractions and or
suspected infractions will be vigorously investigated and may result in immediate
termination of service.
● Hosting any software, source code, or any other material that is illegal or could be used
to commit an illegal act is strictly prohibited. This includes but is not limited to software
exploits; exploits source code, hacking tutorials, hacking tools, viruses and Trojans,
bomb-making, and similar device tutorials. All infractions and or suspected infractions will
be vigorously investigated and may result in immediate termination of service.
● The hosting of material that infringes on any copyright, trademark, and or service mark is
strictly prohibited. This also includes the storage and transmission of pirated movies,
music, software, ringtones, or anything else considered "Warez". Any authentic complaint
received will be investigated and may result in termination of service.
● The hosting of material that infringes on any copyright, trademark, and or service mark is
strictly prohibited. This also includes the storage and transmission of pirated movies,
music, software, ringtones, or anything else considered "Warez". Any authentic complaint
received will be investigated and may result in termination of service.
● The hosting of material that infringes on any copyright, trademark, and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ringtones, or anything else considered "Warez". Any authentic complaint received will be investigated and may result in termination of service.
● The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress or violating trademarks, copyrights, or other intellectual property rights.
● Any attempts to undermine or cause harm to any of our servers are strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. • Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99% uptime we can not fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance. ● If any client is in any way disrespectful towards any member of the Hostbihar Hosting staff we have full right to remove them from our services without any refund
Backup & Data Loss Policy
● Your use of the Services is at your sole risk. You agree to back up all of your User Content so that you can access and use it when needed. Hostbihar Hosting does not warrant that it backs up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
● You as an Hostbihar Hosting User agree that in no case, Hostbihar Hosting can be held responsible for the loss of data in any circumstances.
● We do take weekly twice backups But we can’t assure which accounts are being backup by the process. We recommend you/your clients to maintain a local backup or you can consider taking some Remote Backup Solution “CodeGuard” • We Hostbihar Hosting are not responsible for any type of data loss happen in any cases on the Server.
● We don’t backup Hosting accounts which exceeded 3GB On the total Disk usage
● We don’t maintain any Backups for your VPS/Dedicated Servers. You need to maintain a backup service inside your VPS/Dedicated Servers yourself.
● BACKUP RESTORE The backup restore service is not included in your Hosting Fees and hence there will be some Restoration fee for any restoration requested in any event if you want us to restore your website from our weekly backup repository. The admin fees & Bandwidth charges are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Hostbihar Hosting.
● Clients using the Hosting Backup Manager tool for backups should download the backup from the server and delete it. Weekly once, all the backup files are removed from the server without any notification. You are not allowed to use the hosting space to store backups. < DomainPolicy
• Domain infringement: ICANN TOS https://www.icann.org/privacy/tos• Domain Renewal: We will send you reminders to renew your domain one month before the
expiry. For failure or delay in the renewal of a domain, we are not responsible. Once a domain is
renewed no refunds will be given.
Unacceptable Resource Usage
Run cron entries with intervals of less than fifteen (15) minutes.
Run any MySQL queries longer than sixty (60) seconds.
Using more than the Allocation resource will result in your website with Resource Limit
Exceeding error. We will check for such logs weekly once and Accounts with a high number of
Faults (Exceeded) or Resource Overuse will be suspended and no refund will be given. or if the
site is optimizable we Given with Single IP Access until It was optimised to use Below. If we get
such type of exceeds multiple times you should consider taking VPS/Dedicated Server as per
your Usage needs
The Email usage should not exceed Which Amount of RAM is Allocated Per Hosting.
"Unlimited" usage policies and definitions apply only to shared, reseller, master, alpha, startup
reseller hosting accounts.
Server Resource Usage
● The space on the shared environment hosting packages can only be utilised for web files
and hosting a user's website. This space should not be used for media storage or for
storing other data such as storing electronic files, saving website backup, FTP host or for
demo purposes. We hold the right to inspect every shared hosting account for extra
utilisation of disk space, CPU, and other resources that may be violated of this
Agreement or the AUP.
● We may terminate access to the Services at our sole discretion, or takedown or erase
User Content for those accounts considered to be in violation of these Terms and
Conditions and other policies. Dedicated and VPS usage limits will depend on the
number of resources allocated to the plan that you have purchased.
● Every Accounts created on the shared Environment (By you/yours Resellers) Should not
exceed the Below allocation. Exceeding the LVE Allocation by any Account/Hosting
under the server will result in that corresponding account suspension with/without notice.
Customers need to open a ticket for their backup. The LVE Limitation Above is allocated
for Per Hosting and It will be allocated for each Hosting you are creating. Or we can
change the limit any time as per server hardware changes/upgrades.
Uptime Guarantee
● Any service interruptions or downtime due to scheduled maintenance by Hostbihar
Hosting or our network providers will not count towards the uptime guarantee.
● Hostbihar Hosting is not liable in any way for the failure of third-party services.
● Hostbihar Hosting will not be liable for failure or delay in performing its obligations if such
failure or delay is due to circumstances beyond its reasonable control, including but not
limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire,
flood, strike or other labor disturbance, interruption of or delay in transportation,
unavailability of, interruption or delay in telecommunications or third party services
(including DNS propagation), failure of third party software or hardware or inability toobtain raw materials, supplies or power used in or equipment needed for the provision of
the Services.
● The uptime of a server is defined as the reported uptime from the operating system of the
server which may differ from the uptime reported by individual services. Hostbihar Hosting
cannot 100% guarantee the uptime status of any server for many factors which may
include but not limited to updates to software, malicious or intentional activities, hardware
failure, acts of God defined as conditions beyond our (Hostbihar Hosting and/or our
vendors that provide equipment or services to us) control that interrupts services at a
facility.
Free Migration
● We do offer Free Migration cPanel to cPanel No Root Require but while migration WHM
is must be Active and when we send a request for Backup Your provider need to approve
then we will migrate
● Other Panels like Directadmin, Plesk, or more Require ROOT Access.
● If previous Server Data is more than 10GB then it will be chargeable because we need to
appoint a Separate Staff for monitoring both servers during transfer to avoid Overloading
charges Depending on your data size or Number of Accounts.
Acceptable Usage Policy
We reserve the right to refuse service to anyone. Any material that in our judgement is obscene
or threatening is prohibited and will be removed from our servers with or without notice. Failure to
respond to an email from our abuse department within 48 hours may result in the suspension or
termination of your services. If in doubt regarding the acceptability of your site or service, please
contact us and we will be happy to assist you. No refunds will be given. In case of any
Website/Reseller/Master/Alpha Reseller using High Resource/Usage or which is not suitable for
our Environment We have rights to cancel those orders
Hostbihar Hosting reserves the right to cancel, suspend, terminate or otherwise restrict access to
the account at any time with or without notice incase of any FUP/TOS Violations. Misbehaviour
with our Support Staff Over any Medium like Whatsapp, Livechat, Support tickets or any other
communication like talking try to disturb/ Calling too frequently / abusive words/bad words will
Result in Service Suspension/Termination/Cancellation.No Refund will be Offered. Customers
need to open ticket and Pay a Penalty to get their Data'S Backup if needed
Billing & Refund Policies
For every services renewals due invoice will be generated before 14 days from your due date,Its
your Responsibility to do the Payment in time to avoid any service suspension/termination.Every
Service will be suspended on 1st day from the due date and terminated on 5th day from the due
date.Incase if your service got terminated because of your Payment issue We are not
responsible for any files/contents inside your Hosting Plan.As it your whole responsibility to do
the Payment in time.
Late Fee of 20% Will be added to your invoice incase if you didn’t made the payment before the
Suspension.The late fee should be paid by you to get your service re-activated.
The cron timing will be on 12:00 AM As per the IST Its the cron time the invoice
generation,Service Cancellation,Suspension,Termination,Late Fee Addition will be Done
If paying via credit card, debit card, net banking, PayPal the account will be setup immediately
once the payment is confirmed. If you are paying By UPI/NEFT/IMPS We will activate the order
once we confirmed the Payment
The 7 day money back guarantee is only applicable for first-time signups, a valid reason
required. and Second time and subsequent sign-ups are not eligible for the same. For instance, if
you've had an account with us before, cancelled and signed up again, you will not be eligible for
a refund or if you have opened a second account with us the refund amount may .
Refund is not applicable on Domain registration/transfer/renewal, VPS & Dedicated
Server,,Dedicated IP, WHMCS License, Blesta License, and other addons we provide The
modifications done in pricing pattern or policy by the software license company will take effect
immediately on Hostbihar Hosting clients.
The money back guarantee is provided on Shared/Reseller/Master/Alpha Reseller hosting Only
No refund will be made if your Service(s) are suspended or terminated for cause.
The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or
any kind of payment processing charges or bank fee(s). There will be no refunds issued in case
the web hosting account was involved in violation of our terms of service or any kind of illegal or
system resources over-usages or after 7 days period or beyond coverage of our refund policy as
noted here.
If the web hosting service includes a free domain name, and you cancel the web hosting service,
the domain charges (standard rate as per website) would be deducted from the refund amount. If
the refund amount is less than the domain name price, you will have to pay the difference or
forfeit the domain. The ownership of the domain will remain with Hostbihar Hosting if you fail to
pay the difference amount.
Transfer fees would be applicable, if you wish to transfer the free domain name to some other
provider. Without transfer fees the domain will not be released.
One free WHMCS Starter or Blesta license is included in reseller hosting plan*. WHMCS starter
license allows you to manage upto 250 clients. You can upgrade the WHMCS license from us by
paying the appropriate license cost. If the reseller hosting plan is canceled within the first 7 days
then WHMCS Starter (10$) or Blesta license (7$) cost will be deducted from the refund amount.
We do offer free account migration If we had worked on your Account migration Incase of
Service cancellation within the first 7 days.There will be in Charge of 10$ Deducted from the
Refund Amount.
The payments made through UPI/NEFT/IMPS To our Bank Directly are non-refundable. Refunds
will be added as credit to the hosting account.
The refund request placed after 7 days will not be processed and you will not be eligible for any
refund.
The cancellation request should be sent through the client area .
After sending the cancellation request, required then Our team will validate the Request after it
would take 7 to 15 Business days to complete the refund process.
Unpaid invoices may result in the suspension or termination of your web hosting account. Your
suspended account will only be restored after clearing the outstanding invoice after which you
will be able to access your data
If your account gets terminated, the data residing on it won't be restored and will be treated as a
new account. If you fail to renew your subscription on time you will be charged on your invoice.
We will not activate new orders or activate new packages for customers who have an
outstanding balance on their account.
Every Services will be suspended on the next day of your due date and terminated on the 5th
day from your service due date.So its your responsibility to Do payment in time to avoid any
service suspension/termination
Account Security
● You are responsible for any misuse of your or your clients account therefore, you must
take steps to ensure that others do not gain unauthorised access to your account. In
addition, you may not use your account to breach the security of another account or
attempt to gain unauthorised access to another network or server.
● Your password provides access to your account. It is your responsibility to keep your
password secure.
● Sharing your password and account access with unauthorised users is not
recommended. You should take care and prevent others from using your account since
you will be responsible for the consequences.
● Attempting to obtain another user's account password is strictly prohibited, and will result
in termination of service.
●
You must adopt adequate security measures to prevent or minimise unauthorised use of
your account.
●
You may not attempt to circumvent user authentication or security of any host, network
or account. This includes, but is not limited to, accessing data not intended for you,
logging into or making use of a server or account you are not expressly authorised to
access, or probing the security of other networks. Use or distribution of tools designed for
compromising security is prohibited. Examples of these tools include, but are not limited
to, password guessing programs, cracking tools or network probing tools.
● You may not attempt to interfere with service to any user, host or network ("denial of
service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate
attempts to overload a service, and attempts to "crash" a host. Users who violate
systems or network security may incur criminal or civil liability. Hostbihar Hosting will
cooperate fully with investigations of violations of systems or network security at other
sites, including cooperating with law enforcement authorities in the investigation of
suspected criminal violations.
●
It is your duty to make sure all the programs/scripts installed under your hosting account
are secure and permissions of directories are set properly, regardless of the installation
method. When at all possible, set permissions on most directories to 755 or as restrictive
as possible. Users are ultimately responsible for all actions taken under their account.
This includes the compromise of credentials such as username and password. You are
required to use a secure password. If a weak password is used, your account may be
suspended until you agree to use a more secure password. Audits may be done to
prevent weak passwords from being used. If an audit is performed, and your password is
found to be weak, we will notify you and allow time for you to change or update your
password before suspending your account.
●
The Services, including all related equipment, networks and network devices are
provided only for authorised customer use. We may, but is not obligated to, monitor our
systems, including without limitation, to ensure that use is authorised, to facilitate protection against unauthorised access, and to verify security procedures, survivability, and operational security. During monitoring, information may be scanned, examined, recorded, copied and used for authorised purposes. By using the Services, you consent to monitoring for these purposes.
● Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control requires the express written consent of the third party. We may, at our discretion, request documentation to prove that your access to a third party network or system is authorised.
● Any account that is found to be compromised may be disabled and/or terminated. If you do not clean up your account after being notified by us of an ongoing issue, we reserve the right to keep your account disabled. Upon your request, we may clean-up your account for an additional fee.
● We reserve the right to migrate your account from one data-center to another in order to comply with applicable data center policies, local law or for technical or other reasons without notice
VPS/ Dedicated Server Security
● Unmanaged kvm/vps/dedicated server It is your responsibility to keep your Services secure.
● For managed we will configured Security with components or plugins which you purchased with server for extra security The configuration we give you, if you disabled or make some changes like disable ddos, brute force protection,firewall and more then that server will be considered as unmanaged for which we are not responsible.
Unsolicited commercial email/Unsolicited bulk e-mail (SPAM)
● Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violation of this SPAM policy will result in severe penalties.
● Upon notification of an alleged violation, we will initiate a full-scale investigation during which we may restrict customers' access to the network to prevent further violations.
● If a customer is found to have violated our policy, we may, at our sole discretion, restrict, suspend or terminate the guilty hosting account. Furthermore, we reserve the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense.
● Anyone using our service to host websites or services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their account(s) immediately suspended and an administrative fee of $100.00 will be charged to your account.
● The account will not be unsuspended until such time that you agree to remove any and all traces of the offending material immediately upon reconnection. First violations of this policy will result in a warning and your account will be reviewed for possible immediate termination. A second violation may result in an immediate termination of your account and the administrative fees will be $200. Severe violations may result in immediate and permanent removal of the account(s) from our network without notice to the customer.
● We have a zero-tolerance policy for the use of our service towards posting of messages
or commercial advertisements which violate the rules, regulations, or charter of any
newsgroups or mailing list. Commercial messages that are appropriate under the rules of
a newsgroup or mailing list or that are solicited by the recipients are permitted.
● We also prohibit hosting of publicly accessible "open relay" SMTP or anonymous remailer
service for any purpose, cause, or reason whatsoever.
Account/Service Termination
Your hosting account at Hostbihar Hosting can get terminated due to the following
reasons:
● You decide to discontinue At any point of time, during your subscription, if you no more
want to continue with our services and want to place a cancellation request with
immediate termination, your hosting account will be suspended right away and will be
terminated within 24 hours.
● Cancellation upon expiration If you place a cancellation request to discontinue our
services after your subscription expires, your hosting account will be suspended at the
end of the subscription and will be terminated within 24 hours (after the expiration date).
● • You did not renew In case you fail to renew your hosting account on the due date, your
hosting account will be suspended on the 5th day from your service due date and will be
terminated within the 5th day (from your service due date).
● You violate our Terms of service If you violate our terms of service during your
subscription period at Hostbihar Hosting it will result in immediate account suspension
and termination. As soon as we've been notified about the violation of service, we would
usually take instant action.
● Potential fraud We have an anti-fraud system that monitors all the orders as soon as they
are placed. During such an occurrence, we will carry out a verification process manually.
In this process, if we ask for certain information and it is not provided the account
suspension and termination will be done immediately.
● A Dispute or ChargeBack During the violation of our Terms of Service, we would initially
suspend and give a 7 days timeframe to resolve the concern with Hostbihar Hosting
before the termination occurs. If still, it remains unsolved termination of your hosting
account will take place.
Note:
It is advised to maintain a backup copy of your hosting account to avoid losing your data because
of the termination. All your files will be deleted from the server, once your hosting account is
terminated and Hostbihar Hosting shall not be liable for the same.
Jurisdiction
The laws of the Republic of India shall govern this agreement. In any event of a dispute, the area
of Jurisdiction would be Delhi only.
Disclaimer:
Hostbihar Hosting has the right to change the Agreement/Refund Policy/Privacy Policy/Plan
pricing anytime. with or without notice. All customers would be bound by the newest termspublished on the website. and a Copy of the Agreement will be attached to your Order
Confirmation Email with Each Order.
Hostbihar Hosting shall not be responsible for any damages your business may suffer. Hostbihar
Hosting makes no warranties of any kind, expressed or implied for services we provide. Hostbihar
Hosting disclaims any warranty merchantability or fitness for a particular purpose. This includes
loss of data resulting from delays, no deliveries, wrong delivery, and any and all service
interruptions caused by Hostbihar Hosting and its employees. Hostbihar Hosting has the right to
By using our Services You are agreed to all our Agreements and Policies. Violation of our
Agreements/Policies will result in Account Suspension/termination with/without any Notification.
